Returns & Exchanges
We want you to love your Mark Hill styling tools and hair care; however, if you are not completely satisfied, you can return your products within 30 days of purchase. Please ensure all items are in their original packaging and in a resalable condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your products in their original boxes, ensuring all attachments and manuals are included to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing